Privacy Policy

1. Who we are

Wired Edge ("we," "us," "our") provides athlete insight profiles, related reports, and ongoing access to its AI-powered assistant, Edge, for athletes, parents, coaches, teams, and programs. This Privacy Policy explains how we collect, use, and protect personal information when you use wirededge.co and related services.

2. Information we collect

We may collect the following types of information:

• Athlete details – name, sport, position, intake responses, and related profile inputs.
• Contact information – parent, guardian, athlete, coach, or program contact name and email address.
• Account information – login details, account status, and access-related data.
• Profile and Edge interaction data – information submitted through intake forms, profile generation, and questions or prompts submitted through Edge.
• Usage data – device type, browser, IP address, pages viewed, and interaction with the site or platform.
• Payment data – payment and subscription information processed securely by third-party providers such as Stripe. We do not store full payment card details on our servers.

3. How we use information

We use the information we collect to:

• Generate athlete insight profiles and related outputs.
• Provide and improve Edge responses, platform access, and ongoing service functionality.
• Deliver reports, account access, updates, and service communications to athletes, parents, coaches, teams, and programs.
• Process payments, manage subscriptions, and maintain account records.
• Operate, maintain, troubleshoot, and improve the Wired Edge platform and user experience.
• Respond to support requests and protect the security and integrity of the service.

4. How we share information

We do not sell personal information. We may share limited information with trusted service providers that help us operate Wired Edge, for example:

• Hosting, website, and infrastructure providers.
• Automation, workflow, and processing tools.
• AI and language model providers that help power profile generation and Edge responses.
• Payment processors and billing platforms to securely handle charges and subscriptions.
• Analytics, security, and support providers that help us monitor and improve the service.

These providers are permitted to use information only as needed to provide services on our behalf, or as otherwise permitted by their own terms and applicable law.

5. Payments and subscription information

If you purchase Wired Edge services, including Athlete Activation and ongoing Edge access, your payment is processed by third-party providers such as Stripe. We may receive limited billing-related information such as your payment status, subscription status, and customer ID, but we do not store full credit card numbers on our servers.

We use this information to activate your account, manage recurring billing, maintain your subscription, and provide customer support related to your purchase.

6. Data security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, use, or disclosure. No online system can be guaranteed to be 100% secure, but we take steps to help protect the data we collect and process.

7. Children and athletes under 18

Wired Edge may involve information relating to athletes under 18. When providing information about a minor athlete, you represent that you are the parent or guardian, or that you have appropriate permission from the parent, guardian, team, school, or program to provide that information and use the service.

8. Data retention

We retain information for as long as reasonably necessary to provide the service, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain certain records needed for billing, security, fraud prevention, and platform operations.

9. Your choices

You may request to:

• Access the information we hold about you or an athlete.
• Update or correct information that is inaccurate.
• Request deletion of certain information, subject to legal, billing, security, and operational limits.
• Cancel a recurring subscription through the applicable billing or account process.

10. Third-party services

Wired Edge may rely on third-party tools and services, including payment, hosting, automation, and AI providers. Your use of certain parts of the service may also involve those third parties, and their own privacy practices may apply to the information they process.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of the service after changes become effective means you accept the revised Privacy Policy.

12. Contact us

If you have questions about this Privacy Policy or how we handle data, contact us at:

Email: support@wirededge.co